you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
Purpose
To ensure maximum stakeholder and customer satisfaction is achieved by managing orders, lead
/>Enhanced customer service
Master Data and inputs into Load plan aligned to Customers DSP (Distribution
(Distribution Service
Package)
Continuous communication with SD Planning to ensure calibration
master data to meet
customers changing needs
Feedback on all customer comments, queries and suggestions
improve service levels
Accountable for new customer take-on process in-trade including customer induction
global packaging company is looking for a Customer Service Representative with experience in packaging to deliver on company sales budget in line with customer requirements & forecasts. This is an EE position relationship with set customers to ensure company is offering a high level of service in line with agreed contacts within set customer-base. Review company sales against budget set for customers to ensure the company Perform cross-selling activities to existing customers to assist with sales performance & achieving
global packaging company is looking for a Customer Service Representative with experience in packaging to deliver on company sales budget in line with customer requirements & forecasts. This is an EE position relationship with set customers to ensure company is offering a high level of service in line with agreed contacts within set customer-base. Review company sales against budget set for customers to ensure the company Perform cross-selling activities to existing customers to assist with sales performance & achieving
stock takes and year end stock takes. Ensure all customer needs and queries resolved promptly and timeously
you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
quality of our product and our commitment to customer service and we are looking for three new agents to team. The role requires that you respond to our customers in a courteous, proactive, and professional manner e-mail-based contact centre. Great attention to detail. The post Customer Service – UK Work From Home
looking for customer services experienced candidates. Resolve customer issues Responding to customer reviews reviews Asking for customer feedback Answering customer queries Improving overall customer satisfaction Interpersonal Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational high volume of calls and/or emails daily. Ability to share work among a customer service team. Attentiveness
Role Overview As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a driving excellence and implementing innovative customer service strategies. Key Responsibilities Leadership ensuring efficiency and effectiveness in meeting service level agreements (SLAs). Identify and mitigate enhance productivity and customer satisfaction. Customer Escalations: Handle customer issues with empathy processes and enhancing the customer experience. Data Analysis: Utilize customer data to identify trends
Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician Sales and Service Process rules to streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Technical essential. Proficiency in configuring and customizing the Customer Service and Sales modules is needed. Problem-Solving escalations and ensuring timely resolution of customer issues. Communication and Collaboration: Effective