ROLE To manage a team of sales agents to ensure optimal sales performance and service deliverance within a leading Telecommunications corporate. Driving team and individual performance to ensure all KPI and achievements Identify development areas of each team member and deliver effective training programmes performance of the team Manage individual's attendance, conduct and engagement, to improve team performance through wellness and engagement initiatives Motivate team and individuals to strive for success Support disciplinary
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing Compliance Department for authorisation. Assisting the Service Centre department with the opening of order tasks administration. Provide assistance and support to the Customer Service Department. Perform all other duties as required
ROLE To manage a team of sales agents to ensure optimal sales performance and service deliverance within a leading Telecommunications corporate. Driving team and individual performance to ensure all KPI and achievements Identify development areas of each team member and deliver effective training programmes performance of the team Manage individual's attendance, conduct and engagement, to improve team performance through wellness and engagement initiatives Motivate team and individuals to strive for success Support disciplinary
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing Compliance Department for authorisation. Assisting the Service Centre department with the opening of order tasks administration. Provide assistance and support to the Customer Service Department. Perform all other duties as required
M-KOPA Customer Service - Team Coach
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The position of the Team Coach is to voice/messaging/email customer services team and to maintain quality of service delivered in conjunction conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the the Contact Centre to ensure that Customer Experience is delivered all the time.
Main Responsibilities limited to:
style="text-align:center">Contact Centre Team Coach
Based position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the the Customer Experience is delivered all the time.
Main Responsibilities will include but
widest range of betting options and exceptional customer service. We are a company of talented and diverse individuals setting the pace in the gambling industry. Our Team is growing, and we are looking for people who enjoy dynamic environment. We are looking for Systems Admin Team Lead to provide Hardware Maintenance, Server Maintenance Maintenance/Support and Auxiliary Technical Support Services to the World Sports Betting Group Hardware Maintenance: server maintenance at Data Centres Gambling – 0800 Services: FreePBX extension management / manage call recordings
the West Rand, is currently looking to employ a service controller to start immediately or as soon as possible possible. You will be required to take service calls, communicate these to technicians, keep cleints time to time depending on the workload. Attend to customer telephonic call or emails by understanding the corrective action that the client can take. Log customer problems and complaints in CRM system by creating of jobcards where repair services rendered is not covered by existing service contract with client Issuing
Administrator for our client within the Financial Services industry. Based in Randpark Ridge Please only needed. Requirements Diploma within financial services/insurance/similar Strong Discovery Product knowledge
devices and supplies, this company seeks to grow its customer base within public and private hospitals and healthcare and Key Opinion Leaders through regular communication and unparalleled customer service. Build and maintain relations other important stakeholders, including customers, payers, government, and employees in representing appointments with existing and potential customers. Train customers on the full range of products offered relevant to increasing product sales and excellent customer relations. Ensure timely deliveries of orders