and upgrade. 6) Drafting Quotations 7) Offer first call resolution to client. 8) Remote Diagnostic, Remote
metrics such as reducing call volumes, improving first call resolution rates, minimising Average Wait Time performance indicators such as call volume reduction, first call resolution, Average Wait Time (AWT), Customer
Self driven and highly motivated call centre consultants are needed. Training will be provided for free. Minimum requirements: Grade 12 or equivalent, Good communication skills and be task orientated. 1 Year experience an advantage The post Call center consultants appeared first on freerecruit.co.za
operational. As well as to Investigate assigned first line support calls and identify the root cause of incidents
Requirements: • Gr 12 (Matric), • Experience in Short Term Insurance / Call Centre. • FAIS Compliance • Call Centre qualification will be advantageous • Must have training skills • Must be able to supervise 10 Agents Skills: • Excellent verbal communication skills, • Energetic, • C
Business Solutions Technology company is seeking a highly focused and analytical customer service agent to join the buzz. Use your maturity and calm demeanor to resolve product or service problems. Ability to provide technical customer service, support and vision to grow the business Manage large am
all after-hours call outs, must be first responder on-site to all call outs Document & Mailroom Management:
all after-hours call outs, must be first responder on-site to all call outs Document & Mailroom Management:
administration skills. The HR Officer will act as the first port of call to employees for all payroll related queries
administration skills. The HR Officer will act as the first port of call to employees for all payroll related queries