Effective management and oversight of customer service operations, including oversight of: Daily vehicle tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily available
support, resolve customer queries timeously and render efficient after sales service Key Tasks: Query Query resolution Customer support Customer PODs Render after-sales service Provide administrative support
globally They have thousands of products for their customers and focus on finding the best shipping solutions 700 locations in 130 countries As their new Customer Service Controller Air Imports, here's what you'll with internal and external requirements including Customs, attending to plant inspector, Port Health and need: A minimum of 4 years experience as a Customer Service Controller from the Air Imports industry essential
Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
are seeking a highly motivated and customer-oriented Frontline Customer and Sales Support to join our team team. The role of a Frontline Customer and Sales Support position is to provide efficient and effective sales support, solutions, guidance and advisory service to the sales team, prospects and/or potential clients providing exceptional customer service and sales support to our clients. The Frontline Customer and Sales Support Support will report to the Customer Business Development Manager.
Ethos and Values:
Cultivate and maintain strong relationships with customer through effective communication and personalized
coordination and customer satisfaction
* Proven track record of building and maintaining customer relationship
Commercial/Trucking Business is urgently looking for a Service Advisor to join their team in the East />Relevant training/qualifications as a Service Advisor or similar role.
vehicles is seeking a dynamic and experienced Service Advisor to join their team, based in Jhb East.
accordance with clients physical shipments & customers SLI, volume, value of goods, country of origin consignment progress
in the East Rand is looking to employ a Senior Customs Import & Export Clerk with 3 – 5 years' experience accordance with client's physical shipments & customers SLI, volume, value of goods, country of origin consignment progress Coordinate shipping with customs agents locally Coordinate with clearance agents