You've worked in investor services and you're results-driven with a knack for process improvement. Is forward, ensuring clients receive exceptional service. Where you'll be doing it You'll be joining a leading strong reputation for excellence in the financial services industry. With a culture that values teamwork Finance, along with at least 5 years of investor services/transfer agency operations experience. Proficiency
You've worked in investor services and you're results-driven with a knack for process improvement. Is forward, ensuring clients receive exceptional service. Where you'll be doing it You'll be joining a leading strong reputation for excellence in the financial services industry. With a culture that values teamwork Finance, along with at least 5 years of investor services/transfer agency operations experience. Proficiency
On-site
With your excellent understanding of both hotel service standards as well as the learning and development
this role is to facilitate on-the-job training to improve service standards, therefore you will be involved
the development of annual training plans, and implementing those training plans in the business. You
on-the-job training, face-to-face and online.
Developing training material to improve service delivery
outstanding planning skills. Youre results and service orientated with situational awareness.
To
accounting software and tools, troubleshoot issues, and train others on system usage as necessary.
analysis • Driving continuous improvement in the service provided to customers and sales targets • Coaching team members to provide market leading customer service levels • Support projects and new initiatives across manager who can inspire people to succeed in sales service industry where there is constant change and an handle team and customer emotions in a service industry where service interruption is common.
analysis • Driving continuous improvement in the service provided to customers and sales targets • Coaching team members to provide market leading customer service levels • Support projects and new initiatives across manager who can inspire people to succeed in sales service industry where there is constant change and an handle team and customer emotions in a service industry where service interruption is common.
Develop and implement strategies to improve customer service Drive store sales Ensure products and displays
Develop and implement strategies to improve customer service Drive store sales Ensure products and displays