you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call Social Media Adverts – Facebook, Linked and other and general customer liaison Action specific targeted projects via email and phone calls e.g. hospice
their work approach
you passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call Social Media Adverts – Facebook, Linked and other and general customer liaison Action specific targeted projects via email and phone calls e.g. hospice
Field Services Engineer L2 (is the first point of contact for VodacomNexio users and customers in request While providing the highest customer service, the engineer answers incoming calls, tracks all information system along with their expertise to resolve the customer's request in a timely fashion. The engineer provides also play a key role in escalating unresolved customer problems, to a Level 3 engineer if it cannot be System Manage end to end all calls logged and providing updates to keep customers. Include all troubleshooting
requires the services of a Client Services Administrator who will provide client support services in an accurate standard of client service Resolving customer queries and requests from incoming calls and email correspondence able to perform under pressure Excellent client service Excellent business writing skills and telephone Passion for service delivery Qualification : Grade 12 Previous experience in a client services environment environment will be an advantage Knowledge of customer service principles & practices MS office literate
environment Minimum 3 years experience in client service/ medical representative/ interaction with Specialists
environment Minimum 3 years experience in client service/ medical representative/ interaction with Specialists
requires the services of a Client Services Administrator who will provide client support services in an accurate standard of client service Resolving customer queries and requests from incoming calls and email correspondence able to perform under pressure Excellent client service Excellent business writing skills and telephone Passion for service delivery Qualification : Grade 12 Previous experience in a client services environment environment will be an advantage Knowledge of customer service principles & practices MS office literate
excellent standards of customer service and satisfaction through effective personal customer relations skills skills. Lead, coach, and motivate a team of Contact Centre agents to deliver departmental KPI's, targets and Setting process and quality standards Evaluating service delivery against these standards Engaging with with great service delivery. Qualifications: Grade 12 with Mathematics and Accounting Call Centre qualification years’ Operational Service & administrative support 2 Years Operational contact centre enviroment Knowledge
retail customer base in the Western Cape, through effective relationship management and customer service projects and add new projects to the pipeline. Calling on a variety of industries, from architects, construction retailers and installers Complete comprehensive call reports via a CRM system Give educated presentations ensuring all customer requirements or special needs are communicated. Ensuring all Customer related queries resolved timeously Providing technical support to customers for existing products Achieve sales targets The