in solutions for "mobile living". The Product Information Assistant we are seeking will be responsible organising and maintaining accurate product information on all Front Runner product ranges. Requirements
with resolving first line student queries relating to all aspects of the student experience and for assisting administrative interventions to ensure that all student queries are noted and closed within the given Service telephonically and through other communication channels for students to raise queries, with more complex queries raised supports the Customer Relations Officer team with student registration and other administrative tasks, such queries and manages and monitoring the online student Whatsapp chat platform. The Junior Customer Relations
with resolving first line student queries relating to all aspects of the student experience and for assisting administrative interventions to ensure that all student queries are noted and closed within the given Service telephonically and through other communication channels for students to raise queries, with more complex queries raised supports the Customer Relations Officer team with student registration and other administrative tasks, such queries and manages and monitoring the online student Whatsapp chat platform. The Junior Customer Relations
System (APTS). Responsible for ensuring that actual student numbers are updated in the Assessment Printing Printing Tracking System (APTS). Ensure that the student numbers, venue and Invigilator details have been inserted the Assessment Printing Tracking System (APTS). Informing national office that the centre has completed aspects of preparation for upcoming assessments. Informs students when Programme Assessment Schedule is uploaded location approvals. Management of Online Centre student assessments and scripts. Non-Exam Condition Assessment
System (APTS). Responsible for ensuring that actual student numbers are updated in the Assessment Printing Printing Tracking System (APTS). Ensure that the student numbers, venue and Invigilator details have been inserted the Assessment Printing Tracking System (APTS). Informing national office that the centre has completed aspects of preparation for upcoming assessments. Informs students when Programme Assessment Schedule is uploaded location approvals. Management of Online Centre student assessments and scripts. Non-Exam Condition Assessment
training courses. The LSO liaises daily with multiple students, lecturers, and staff. The role also includes customer queries Receiving registrations from students and registering them on the courses you are coordinating requirements). Identifying and counselling underperforming students Liaising with overseas offices regarding courses policies and procedures Training lecturers and students on the use of Blackboard Collaborate Assisting
training courses. The LSO liaises daily with multiple students, lecturers, and staff. The role also includes customer queries Receiving registrations from students and registering them on the courses you are coordinating requirements). Identifying and counselling underperforming students Liaising with overseas offices regarding courses policies and procedures Training lecturers and students on the use of Blackboard Collaborate Assisting
is required. Student registration and academic progression counselling Active student engagement and and support Student query resolution Cross departmental query resolution Team support, general & system
is required. Student registration and academic progression counselling Active student engagement and and support Student query resolution Cross departmental query resolution Team support, general & system
PAYE compliance (HR/Payroll), HEMIS and TVETMIS (Student) and other statutory and/or legislative requirements modules and systems within the product set (e.g., Student Administration, Finance, HR etc) · Be able to train HR and Payroll Systems · Knowledge on any other Student, Financial or HR/Payroll system will be advantageous and rational judgments based on the relevant information. · Ability to take strategic decisions to mitigate