The role is to support Customer Service Agents in delivering exceptional customer experience to their guests Competencies, Skills and Abilities: Must have a strong customer experience background. Must be keen on working change and an environment where that is process and customer experience driven. Able to confidently build strong to be able to handle team and customer emotions in a service industry where service interruption is common common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS Office
Retail Team Leader based in Umhlanga Must reside in Umhlanga surrounding area The Team Leader is responsible merchandising management • Showing what World Class service looks like • Ensuring store is fully stocked and Developing self and team • Living our culture • Coaching and motivation of team Technical and Functional
Durban North is currently looking for Epoxy Team Leader for Client which is based in Dube trade port or more years experience working as a Epoxy team leader. Negotiable
for an experienced Collections Team Leader to lead our dedicated team in maximizing collections performance passion for driving results. Lead and inspire a team of collections specialists to achieve and exceed coaching and development opportunities to empower team members and enhance their skills. Resolve escalated collection matters promptly and effectively, ensuring customer satisfaction. Analyse collection reports and data company policies. Collaborate with cross-functional teams to streamline processes and improve collections
experienced, self-driven and motivated Bridge Team Leader to join our team You will be responsible for nurturing Moderator / Assessor 1 – 2 years of experience as a Team Leader or similar role In-depth knowledge of performance success Critical thinker and problem-solving skills Team player Good time-management skills Excellent interpersonal Set clear team goals and KPIs Delegate tasks and set project deadlines Oversee day-to-day teams' operation communication with learners about their performance Monitor team performance and report on metrics Motivate learners
The role is to support Customer Service Agents in delivering exceptional customer experience to their guests Competencies, Skills and Abilities: Must have a strong customer experience background. Must be keen on working change and an environment where that is process and customer experience driven. Able to confidently build strong to be able to handle team and customer emotions in a service industry where service interruption is common common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS Office
global packaging company is looking for a Customer Service Representative with experience in packaging to deliver on company sales budget in line with customer requirements & forecasts. This is an EE position relationship with set customers to ensure company is offering a high level of service in line with agreed contacts within set customer-base. Review company sales against budget set for customers to ensure the company Perform cross-selling activities to existing customers to assist with sales performance & achieving
Local branch is looking for an exprienced Customer service officer to join us in our Durban Branch.Ensure base and giving excellent sales service Implement a customer service policy for the organization. Ensure Ensure efficient and prompt handling of all Customers' inquiries / complaints whether relayed by phone and manage all customer service representatives. Ensure Implemented customer-service standards are followed; promptly to customer inquiries; and resolve problems and complaints; Keep detailed records of customer interactions
Natal. A Customer Support Position has become available within the Support Centre, to ensure customer service successful candidate will be responsible for ensuring customer queries are resolved timeously and to a high degree environment to deal with our multiple functional teams in a rapidly scaling Support Centre. Required to to work independently as well as part of various teams and take on projects in addition to the daily day verbal communication skills. Provide sound customer service within a technical product environment. Excellent
is hiring customer service agents for a UK campaign. Successful candidates will help customers by providing providing the best services and offering solutions to customer's queries. · Excellent listening and questioning well in a team · problem solving skills · The most important rule in providing excellent customer service service is to be friendly · Know your product or service and respond in a timely manner · Matric · Reliable · Able to work nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission ·