and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to comprehensive call logs and reports. Keep records of all conversations in the call center database. Database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving
and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to comprehensive call logs and reports. Keep records of all conversations in the call center database. Database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will and behavior. We are currently recruiting for a Call Centre Representative for sports betting that will behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will and behavior. We are currently recruiting for a Call Centre Representative for sports betting that will behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on