role The successful candidate will oversee the online order management process, ensuring accurate and optimize the online ordering experience for our customers. Responsibilities Oversee the online order management efficiently. Monitor incoming orders through various online platforms and ensure that they are processed in escalated customer inquiries or complaints related to online orders, resolving issues promptly and effectively up-to-date on industry trends and best practices in online order management, incorporating new tools and technologies
teams
teams Manage online marketing initiatives, including website content, SEO, SEM, and online advertising drive brand awareness. Utilize Google Ads and other online advertising platforms to reach potential customers
teams Manage online marketing initiatives, including website content, SEO, SEM, and online advertising drive brand awareness. Utilize Google Ads and other online advertising platforms to reach potential customers
due to fraud reported on customer bank accounts (online / card fraud) Provide excellent customer service Ensure that bank guidelines are followed relating to online fraud incidents Maintain customer centric throughout material are kept up to date Payments systems and online banking product knowledge Card, merchant payments
due to fraud reported on customer bank accounts (online / card fraud) Provide excellent customer service Ensure that bank guidelines are followed relating to online fraud incidents Maintain customer centric throughout material are kept up to date Payments systems and online banking product knowledge Card, merchant payments
digital platforms coordinator to oversee website and online advertising content effectively, in order to create Generate insights in relation to the web content and online advertising that can assist the business in attaining
Architecture.
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reconciliations Tax Clearance Pins Handle SARS queries, online, via Zoom/Teams and onsite. Be willing to learn