within a Call Centre of a large operation 4-5 years experienced in managing large teams across multiple campaigns communication skills 2 years' experience as a Operations Manager in a call centre environment Market Related
Umhlanga is seeking an experienced Senior Operations Manager to join their team. What if you worked with least 3 years' experience in contact centre operational management and strategic planning with a proven track Satisfaction Lead, develop, motivate, and coach Operations and Team Managers enabling them to lead and manage their
Our client is looking for a high-level HR Manager to join their team and oversee the HR Operations for their organisation. General oversight of HR Operations for various sites across South Africa and Africa. IR and ER Management for the Group (including Conduct Management, Grievance Oversight and La
and Vendor Management Facilities / Operational accounts Management Security / risk Management . Document
least 5 years' experience in contact centre operational management and strategic planning with a proven track Satisfaction Lead, develop, motivate, and coach Operations and Team Managers enabling them to lead and manage their
least 5 years' experience in contact centre operational management and strategic planning with a proven track Satisfaction Lead, develop, motivate, and coach Operations and Team Managers enabling them to lead and manage their
be domestic or international. Liaise with Operations Managers and Sr. Managers for all the accounts to to implement training plan. Operates as an account manager for the call center's Operations & Quality staff have an adequate transition to the Operations floor. Manages ongoing version control/changes & updated at all times Follows the operating rhythm for training manager and reports completion of tasks
be domestic or international. Liaise with Operations Managers and Sr. Managers for all the accounts to to implement training plan. Operates as an account manager for the call center's Operations & Quality staff have an adequate transition to the Operations floor. Manages ongoing version control/changes & updated at all times Follows the operating rhythm for training manager and reports completion of tasks
Group quality assurance policies.
in daily operations such as serving customers, inventory taking, reconciling cash and managing in store