Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance tracking, coaching, and management Quality assurance as per strict quality standards Facilitate training and performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance 2IC or team leader role within a large contact centre Excellent interpersonal communication skills and
records in a systematic manner. Quality Assurance: Perform regular quality checks to ensure that data entered
records in a systematic manner. Quality Assurance: Perform regular quality checks to ensure that data entered
with a proven track record for delivering high-quality software solutions. This is what you need to land Contact Nicole Flatscher a t Nicolede-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
prospect for new clients through networking, Cold calling and door door canvasing for new business
Reference: JHB001910-BP-1 Calling all experienced Debtors Clerks We have an exciting temporary opportunity
Reference: JHB001910-BP-1 Calling all experienced Debtors Clerks We have an exciting temporary opportunity
and ultimately sales made. • Meeting minimum daily call targets. • Adding new dealers to dealer book. • relationships with new and current dealers through calls, emails and via WhatsApp. • Gathering information
and ultimately sales made. • Meeting minimum daily call targets. • Adding new dealers to dealer book. • relationships with new and current dealers through calls, emails and via WhatsApp. • Gathering information
verify incoming shipments Inspect materials for quality and quantity Oversee the safe and efficient unloading verify incoming shipments Inspect materials for quality and quantity Oversee the safe and efficient unloading verify incoming shipments Inspect materials for quality and quantity Oversee the safe and efficient unloading