Quality Control Call Centre Jobs in South Africa
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Quality Assurance Agent: Call Centre NEW
Pretoria
Negotiable seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment in Quality Assurance
The contact centre service will support the channels below (and any support (both inbound and outbound).
share this job on whatsappCall Centre Supervisor
Cape Town City Centre
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets >
- Supervise and manage a team of call centre agents.
- Monitor agent performance and and implement strategies to improve overall call centre performance and efficiency.
- Ensure adherence
- Prepare reports on call centre performance metrics, including call volume, response times, and
Campaign Manager (call Centre)
Accredited Resource Consulting ServicesSouth Africa
Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
Call Centre Agent Durban
Saflin Consulting LtdeThekwini
R10k - R15k Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Campaign Manager (call Centre)
Pretoria
25,000.00 Monthly
Building campaigns using:
- Excalibur (beneficial)
- RocketMailer
- RealConnect
- Managing data sets
- Knowledge of the collections environment, specifically a Bank as a portfolio.
Requirements:
- Grade 1
Call Centre Agents
FreerecruitKloof Street
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agents
FreerecruitDurbanville
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agent
FreerecruitKloof Street
updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent
Sandton
Market related
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Call Centre Agent Centurion
Boffin And FundiSouth Africa
solutions. With a strong commitment to innovation, quality, and sustainability, we have established ourselves industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct agents. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance
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