Description National Student Advisor (Undergraduate) Direct Reporting Line: Head: Student Recruitment Join Join our dynamic team as a National Student Advisor We have an exciting opportunity for a motivated individual prospective students. As a National Student Advisor, you will play a crucial role in student recruitment recruitment and engagement. Reporting to the Head: Student Recruitment, you will be responsible for presenting schools, conducting interviews with prospective students and assisting them throughout the application
with resolving first line student queries relating to all aspects of the student experience and for assisting administrative interventions to ensure that all student queries are noted and closed within the given Service telephonically and through other communication channels for students to raise queries, with more complex queries raised supports the Customer Relations Officer team with student registration and other administrative tasks, such queries and manages and monitoring the online student Whatsapp chat platform. The Junior Customer Relations
with resolving first line student queries relating to all aspects of the student experience and for assisting administrative interventions to ensure that all student queries are noted and closed within the given Service telephonically and through other communication channels for students to raise queries, with more complex queries raised supports the Customer Relations Officer team with student registration and other administrative tasks, such queries and manages and monitoring the online student Whatsapp chat platform. The Junior Customer Relations
Description National Student Advisor (Undergraduate) Direct Reporting Line: Head: Student Recruitment Join Join our dynamic team as a National Student Advisor We have an exciting opportunity for a motivated individual prospective students. As a National Student Advisor, you will play a crucial role in student recruitment recruitment and engagement. Reporting to the Head: Student Recruitment, you will be responsible for presenting schools, conducting interviews with prospective students and assisting them throughout the application
training courses. The LSO liaises daily with multiple students, lecturers, and staff. The role also includes customer queries Receiving registrations from students and registering them on the courses you are coordinating requirements). Identifying and counselling underperforming students Liaising with overseas offices regarding courses policies and procedures Training lecturers and students on the use of Blackboard Collaborate Assisting
training courses. The LSO liaises daily with multiple students, lecturers, and staff. The role also includes customer queries Receiving registrations from students and registering them on the courses you are coordinating requirements). Identifying and counselling underperforming students Liaising with overseas offices regarding courses policies and procedures Training lecturers and students on the use of Blackboard Collaborate Assisting
is required. Student registration and academic progression counselling Active student engagement and and support Student query resolution Cross departmental query resolution Team support, general & system
is required. Student registration and academic progression counselling Active student engagement and and support Student query resolution Cross departmental query resolution Team support, general & system
System (APTS). Responsible for ensuring that actual student numbers are updated in the Assessment Printing Printing Tracking System (APTS). Ensure that the student numbers, venue and Invigilator details have been inserted preparation for upcoming assessments. Informs students when Programme Assessment Schedule is uploaded location approvals. Management of Online Centre student assessments and scripts. Non-Exam Condition Assessment Assessment Processing Responsible for the set-up of student groups and deadlines on databases as per the Programme
System (APTS). Responsible for ensuring that actual student numbers are updated in the Assessment Printing Printing Tracking System (APTS). Ensure that the student numbers, venue and Invigilator details have been inserted preparation for upcoming assessments. Informs students when Programme Assessment Schedule is uploaded location approvals. Management of Online Centre student assessments and scripts. Non-Exam Condition Assessment Assessment Processing Responsible for the set-up of student groups and deadlines on databases as per the Programme