leading Data Solutions Provider seeking a Software Support professional with strong client management require proficiency in Office 365, experience with Account Management and strong Sales and Customer Service clients, serving as the primary point of contact for support-related inquiries and escalations. Proactively are met. Team coordination tasks – Manage the Support team and ensure client satisfaction. Manage and and allocate resources effectively to support day-to-day operations and project requirements. Monitor resource
Monitoring of systems for pro-active system support Monitor performance and quality control plans to Test and analyse software applications/programs (propriety/third party) System support and troubleshoot/problem troubleshoot/problem resolution Consult and coordinate with on-site technical resources to resolve issues and problems problems Documentation and reporting Operational support Identify, analyse, and interpret trends or patterns
position of ERP Software Support Engineer. Purpose of the Role: The ERP Software Support Engineer will performance of all the organization's client ERP software sites. This role involves troubleshooting issues problems, and providing assistance to end-users. The support engineer collaborates with other IT professionals Key Responsibilities: User Support: Provide timely and effective support to end-users experiencing issues issues with the ERP software. Assist users in navigating the software, resolving user-related problems
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Do you have a minimum of 2 years internet software support experience and is familiar with Radius Manager Internet Helpdesk Support professional to join our team in providing efficient internet support services. Requirements: year in internet software support role Familiarity with Mikrotik, Ubiquiti Software & Hardware Proficiency Proficiency in Radius Manager Software Basic internet support and telephonic troubleshooting skills Fluency transportation required) Must be available for after-hours support R14,500 (Depending on experience)
Position: Junior Internet Software Helpdesk Support
Location: Edgemead (O
Do you have a minimum of 2 years internet software support experience and is familiar with Radius Manager year in internet support role
Please refrain from applying
Science
is seeking the services of an IT Software Support (ERP Systems Software) to join their team in the East
Information Technology:
System support exp
Experience of supporting and maintaining production IT
IT systems in a customer facing support environment
At least 5 years exp in database systems, reporting
query tools
Ongoing maintenance of software products
Participate in development of new
new ERP system p
Solid exp of supporting
Salary Neg. Including Benefits
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 >
Respo
training to customers
organisation.
• Provide ICT information to support decision-making on key business imperatives for
Approve purchases of technological equipment and software and establish partnerships with ICT providers
providers.
• Conduct strategic hardware and software needs analysis and planning.
• Oversee the technological
infrastructure planning, including hardware and software.
• Expert ability to function on a strategic