further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract related to a move of infrastructure between Data Centres.
Knowledge, Skills and
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous