manage and support tickets as assigned. (Remote Support) Deal with all IT Tickets assigned To deal with with IT Support tickets and enquiries to resolution within SLA Ensure SLA's of tickets assigned and adhered Support Tickets related to VoIP & Hosted Telephony Deal with all VoIP and Hosted tickets assigned
inquiries, complaints, and resolutions, in the ticketing system; Assist with the installation, configuration concepts; Familiarity with help desk software, ticketing systems, and remote support tools; Excellent problem-solving
Coordinate with graphic/design teams and freelance agents to plan and develop content for various platforms
Coordinate with graphic/design teams and freelance agents to plan and develop content for various platforms
Coordinate with graphic/design teams and freelance agents to plan and develop content for various platforms
Coordinate with graphic/design teams and freelance agents to plan and develop content for various platforms
necessary templates provided by the verification agents to pre populate the score card requirements. Aim
necessary templates provided by the verification agents to pre populate the score card requirements. Aim