Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please do not
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers
all non-hardware related incidents recorded in Ticket Management System. Monitoring and delivering Service
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical Environment is essential
Duties
Attend to sales order for various hospitals or medical practices
Attend to communication and all administration from p
Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please do not
MAIN CONTRACTOR SEEKS A HIGHLY EXPERIENCED SITE AGENT WITH STRONG EARTHWORKS AND ROADS BACKGROUND. EXCELLENT
MAIN CONTRACTOR SEEKS A HIGHLY EXPERIENCED SITE AGENT WITH STRONG EARTHWORKS AND ROADS BACKGROUND. EXCELLENT
Plan tickets for teams every day (Project Management) Manage numerous teams and track daily tickets. Manage teams have completed daily summaries. Closing of tickets. Vehicle management (rentals, inspections etc.)
incident handling Tickets can be opened as service request or real incident tickets. The solution time time is equal for both ticket types. There are no exceptions concerning public holidays. Service time DAM DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM operations operations concerning incident ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: 35 Std. Solution time DAM operations concerning service request ticket handling: Critical: 1 Std. High: 4 Std. Medium: