at all levels, including reservations, fares, ticketing, re-issues, refunds for all routing complexities understanding of country emulation and local partner ticketing abilities. Fulfil a generalist role within the charged at time of ticketing including invoicing and referral bookings. No tickets to be on the un-invoiced un-invoiced ticket list. Ability to benchmark accurately, as per client requirements. Ability to document
incoming client inquiries via phone, email, and ticketing system
Plan tickets for teams every day (Project Management) Manage numerous teams and track daily tickets. Manage teams have completed daily summaries. Closing of tickets. Vehicle management (rentals, inspections etc.)
limited to) the following tasks:
Plan tickets for teams every day (project management) Manage numerous teams and track daily tickets Manage Oversee that teams have completed summaries Close tickets Vehicle management (rentals, inspections etc.)
similar role. Completed First Level Regulatory Examination. (RE 5) Completed FSCA Recognized. FAIS relevant similar role • Completed First Level Regulatory Examination • Digitally Dexterous Fully Mandated (Not Under
similar role. Completed First Level Regulatory Examination. (RE 5) Completed FSCA Recognized. FAIS relevant similar role • Completed First Level Regulatory Examination • Digitally Dexterous Fully Mandated (Not Under
management) Analyse and resolve problem tickets Resolve incident tickets Plan and execute infrastructure lifecycle
junior technician. Excellent with documentation Ticket management Site documentation Time Logging Strong
Plan tickets for teams every day (project management) Manage numerous teams and track daily tickets Manage Oversee that teams have completed summaries Close tickets Vehicle management (rentals, inspections etc.)