Training As A Call Centre Agent Jobs in Sandton
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Call Centre Agent
Sandton
Market related
expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
share this job on whatsappSenior Contact Centre Agents
FreerecruitCentral Johannesburg
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
Call Centre Team Manager Sandton
NutunSandton
The incumbent will manage and support the Call Centre Agents in achieving required input and output standards client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Responsibilities: non-performers within Acceptable time frames. • Manage agents who do not meet required performance standards Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching
Team Leader: Fraud Analysis (bank Call Centre)
Talenco Recruitment SpecialistsSandton
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred System Ensure that team members complete mandatory training on systems and processes Ensure that bank guidelines levels Coach and guide staff Ensure that SOPs and training material are kept up to date Payments systems teams and shifts Relevant Diploma / Certificates / Training courses in Fraud Risk Management
Training Administrator
Sandton
6000
Developing Training Programs Creating Processes and Procedures Updating Manuals and Materials Conducting
Conducting Training Sessions. Monitoring Training Effectiveness Upholding Customer Service Standards Enrolling
Maintain training records Needs Assessment: Conduct a thorough needs assessment to identify training needs
Program Design: Develop a detailed training plan outlining objectives, content, delivery methods
criteria for each training program.
Content Development: Create or curate training materials, including
Call Coordinator
Sandton
Negotiable Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
- Call Management
- SLA Reporting
- Productive Time
- Call Escalations
- Call Escalations
- Call Updating and Quality Assurance
Your expertise:
- Minimum Minimum 1 – 2 years Call Coordinator Experience
- Microsoft Office Knowledge
- Basic IT
Training Administrator Sandton
Flink Recruit PretoriaSandton
Client is looking for a Training Administrator, located in Sandton. Developing Training Programs Creating Processes Manuals and Materials Conducting Training Sessions. Monitoring Training Effectiveness Upholding Customer Maintain training records Needs Assessment: Conduct a thorough needs assessment to identify training needs performance data. Program Design: Develop a detailed training plan outlining objectives, content, delivery methods criteria for each training program. Content Development: Create or curate training materials, including
Sales Agent
FreerecruitBryanston
according to scripts. Product knowledge and constant training will be provided. Must have excellent communication plus commission. Salary: R9500 pm The post Sales Agent appeared first on freerecruit.co.za .
Sales Agents
FreerecruitSunrise
We are looking for Sales Agents with the following personal attributes: Excellent interpersonal & in house Training Provided Basic R 8 000 Commission Company benefits The post Sales Agents appeared
Customer Support Agent
Onecart LtdSandton
OneCart is looking for passionate Customer Support Agents to join the family. Be a part of a dynamic team to be the voice of OneCart, fielding real-time calls/emails/social media posts from our customers. You Ensure ongoing collaboration with order success agents to ensure effective processes are in place and resolution 1 st time around/Answering directed phone calls /Responding to customer email communication Responding
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