Manager/Team Leader to manage a growing financial services team based in Pretoria. Our reputable client in Business Science degree At least 7 years (Financial Services - Life Insurance industry) experience Experience Experience in management of a financial services team. Proven leadership and team management experience. An
Consulting advantageous Experience working in emerging markets and on multiple continents, including
Consulting advantageous Experience working in emerging markets and on multiple continents, including
client is a direct financial services company. Who are passionate about service excellence, convenience and world-class direct financial services business that offers a complete array of services under one convenient Commitment to personal and team goals. • Strong service, and problem-solving skills. Minimum Experience
client is a direct financial services company. Who are passionate about service excellence, convenience and world-class direct financial services business that offers a complete array of services under one convenient Commitment to personal and team goals. • Strong service, and problem-solving skills. Minimum Experience
Manager/Team Leader to manage a growing financial services team based in Pretoria. Our reputable client in Business Science degree At least 7 years (Financial Services - Life Insurance industry) experience Experience Experience in management of a financial services team. Proven leadership and team management experience. An
/>2-3 years experience in an Operations and Client Services (or similar pressurized) environment or, 2-3 years
/>Knowledge and understanding of the Financial Services Industry including basic product knowledge and
advantage
Knowledge of the operations and client services environment an advantage
The Commissions
direct payments from clients for professional services)
Query management - with product providers
/>Knowledge and understanding of the Financial Services Industry including basic product knowledge and
to external companies for goods purchased and services rendered, transfer of funds to government institutions REQUIREMENTS KNOWLEDGE Knowledge of public Service Act, Public Service Regulations, Prescripts and policies
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller managing a portfolio of corporate accounts - Ensuring service delivery is in alignment with client SLA and within
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller managing a portfolio of corporate accounts - Ensuring service delivery is in alignment with client SLA and within