To provide face to face service to customers / members that visit the clients offices and to deliver deliver on the scheme service level agreements to ensure the required customer focus standards are delivered delivered Client service delivery and quality Follow procedures and cooperate with peers and leader for best best possible service delivery Compliance and Risk Management Defined legal, statutory and regulatory compliance resolution of queries and provide required customer service Provide specific, factual and correct progress
To provide face to face service to customers / members that visit the clients offices and to deliver deliver on the scheme service level agreements to ensure the required customer focus standards are delivered delivered Client service delivery and quality Follow procedures and cooperate with peers and leader for best best possible service delivery Compliance and Risk Management Defined legal, statutory and regulatory compliance resolution of queries and provide required customer service Provide specific, factual and correct progress
abreast of developments in field of expertise, emerging risks and industry trends (including competitors risks and expectations and consider key and/or emerging risks to update the annual risk-based annual audit of banking sector, digital transformation, and emerging risks to assess and engage with stakeholders on Systems Auditor (CISA) or Certified Financial Services Auditor (CFSA) Preferred Certifications Type of qualitative and quantitative data • Financial services; preferable banking – retail and commercial exposure
abreast of developments in field of expertise, emerging risks and industry trends
(including competitors
and expectations and consider key and/or emerging risks to update the annual risk-based
annual
of banking sector, digital transformation, and emerging risks to assess and
engage with stakeholders
Systems Auditor (CISA) or
Certified Financial Services Auditor (CFSA)
Preferred Certif
qualitative and quantitative data
• Financial services; preferable banking – retail and commercial exposure
understanding of mobile money, fintech, and financial services
knowledge of mobile money, fintech and financial services Understanding of regulatory environment and future direction of regulation Experience with African and emerging market consumers, and multicultural sensitivity
strong relationships, deliver exceptional client service, communicate audit findings effectively, promote understand evolving regulations, provide insights on emerging trends, engage in professional development activities relationships and delivering exceptional client service. Communicate audit findings and recommendations its commitment to delivering exceptional client service and maintaining strong relationships. This remote
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- Stay informed of industry trends, emerging risks, and competitors' activities.
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responsible for: ABAP Development SAP Banking Services Must have: Matric Relevant SAP ABAP qualifications relevant exp Min 3-4 years exp with SAP BANKING Services This is a 12 month renewable contract. Rate between
administrationand dealer support related to vehicles services plans . Responsible manageing various core functions procedure and processes to ensure efficient customer service delivery and dealer satisfaction. Sales claims Management System management Financial control Customer Services MATRIC NQF level 5 certificate in MS Office atleast