Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
accounting related matters. Responsible for cost centre management and engagement with Assistance in the entities Preparing and review (where required) all SARS returns including Value added tax, Provisional tax
accounting related matters. Responsible for cost centre management and engagement with Assistance in the entities Preparing and review (where required) all SARS returns including Value added tax, Provisional tax
matters.
VAT
Contract
on payroll
and liabilities schedules where applicable. Handle SARS reviews and queries (requests to upload supporting Prepare and submit Objections and/or appeals to SARS when necessary; monitor the status of the disputes certificates on Easyfile and submit declarations to SARS. Completed a BCom Financial Degree that would be
is a forward-thinking company specialising in call centre services across various sectors, including FinTech
submissions – good working knowledge of SARS Efiling and dealing with SARS Update bank accounts and process