Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
forms part of a team within the Shared Services Centre, and is responsible for assisting with Hire to - 2 years' relevant experience in a HR Service Centre environment Proven proficiency in relevant payroll reference checks). Payroll experience: Onboarding new employees, checking integration (data is correctly
forms part of a team within the Shared Services Centre, and is responsible for assisting with Hire to - 2 years' relevant experience in a HR Service Centre environment Proven proficiency in relevant payroll reference checks). Payroll experience: Onboarding new employees, checking integration (data is correctly
accounting related matters. Responsible for cost centre management and engagement with Assistance in the processing or review of financial information from the new Cirrus System.
accounting related matters. Responsible for cost centre management and engagement with Assistance in the processing or review of financial information from the new Cirrus System.
matters.
policy specific enquiries; Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects books; Undertaking to adjust premiums in line with new asset values; Managing client expectation on expected have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
policy specific enquiries; Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects books; Undertaking to adjust premiums in line with new asset values; Managing client expectation on expected have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an