extension. Role Overview: Responsible for the performance and output of the Service Centre Consultants on demand and capacity. Conduct performance reviews as per Performance management process, identify personal objectives, performance standards and policies. Train and onboard new employees. Perform quality checks and data completeness of calls and activities performed by the team. Maintain and achieve SLA targets hold time). Report daily, weekly and monthly on performance against SLA. Provide failover support to outsource
Role Overview:
Responsible for the performance and output of the Service Centre Consultants People management processes
in Midrand. This role requires evaluating the performance of various products, campaigns, and other initiatives high quality and concise presentations on the performance of various initiatives. Extensive experience
in Midrand. This role requires evaluating the performance of various products, campaigns, and other initiatives high quality and concise presentations on the performance of various initiatives. Extensive experience
with stakeholders to assist in evaluating the performance of various products, campaigns, and other initiatives high quality and concise presentations on the performance of various initiatives Using SQL extensively
with stakeholders to assist in evaluating the performance of various products, campaigns, and other initiatives high quality and concise presentations on the performance of various initiatives Using SQL extensively
non-function dependencies Identify program risks Perform qualitative and qualitative risk analysis Identify health and performance Monitor and measure projects' performance Report on projects' performance and overall
and support the Head of the strategy area in performing ad-hoc tasks to support the CEO for Africa. 1 co-ordinating the strategic planning process. 2. Performance Monitoring and Analysis: Refine and monitor financial Support in establishing and monitoring key performance indicators (KPIs) and metrics to measure the progress towards strategic goals. Conduct regular performance reviews and variance analysis to plans to identify Communicate strategic plans, progress updates, and performance metrics effectively to ensure alignment and transparency
and support the Head of the strategy area in performing ad-hoc tasks to support the CEO for Africa. 1 co-ordinating the strategic planning process. 2. Performance Monitoring and Analysis: Refine and monitor financial Support in establishing and monitoring key performance indicators (KPIs) and metrics to measure the progress towards strategic goals. Conduct regular performance reviews and variance analysis to plans to identify Communicate strategic plans, progress updates, and performance metrics effectively to ensure alignment and transparency
maintaining and analyzing financial statements, performing bookkeeping duties, managing accounting software finance principles and practices