aftersales and site service records, handling customer complaints and inquiries, coordinating team activities, records and databases.
service records, databases, handling customer complaints and inquiries, coordinating the aftersales team's interact with clients to handle their queries, complaints, and concerns professionally and effectively
visit reports on Salesforce. Handling of customer complaints and resolving conflict. Skills & Attributes:
documentation and minutes of meetings Addressing complaints and resolving problems Ability to read, analyse
documentation and minutes of meetings
Addressing complaints and resolving problems
Ability to
Resolve escalated customer issues and customer complaints regarding sales and service Understand and implement