seamless customer experience and achieving sales targets. DUTIES & RESPONSIBILTIES: Customer Support: incoming inquiries from potential and existing customers regarding Engineering and Mining products, pricing Prepare and send detailed and timely quotations to customers based on their requirements and specifications and shipping details to customers. Technical Assistance: Assist customers with technical inquiries related Build and maintain strong relationships with customers, understanding their needs and providing solutions
seamless customer experience and achieving sales targets. DUTIES & RESPONSIBILTIES: Customer Support: incoming inquiries from potential and existing customers regarding Engineering and Mining products, pricing Prepare and send detailed and timely quotations to customers based on their requirements and specifications and shipping details to customers. Technical Assistance: Assist customers with technical inquiries related Build and maintain strong relationships with customers, understanding their needs and providing solutions
machine checks, repairs, and servicing as per customer requirements. Managing and controlling the smooth environment. Ensuring machines are tested, returned to customer after-service in a neat and clean condition. Ensuring cost-effective and accurate remedy to the fault or customer complaint. Completing all necessary forms and communication with staff, across departments, customers, and service providers. Grade 12 or equivalent Must be able to communicate with staff & customers at all levels. Must adhere to all SHE requirements
the field Ensure customer service excellence to both internal and external customers Interpreting and
Management of key customer realtionships; Developing solutions to solve mining production and safety
Management of key customer realtionships; Developing solutions to solve mining production and safety