are seeking a highly motivated and customer-oriented Frontline Customer and Sales Support to join our team team. The role of a Frontline Customer and Sales Support position is to provide efficient and effective providing exceptional customer service and sales support to our clients. The Frontline Customer and Sales Support Support will report to the Customer Business Development Manager.
Ethos and Values:
customer inquiries via phone, email, and live chat.
Effective management and oversight of customer service operations, including oversight of: Daily vehicle and tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily available
successful delivery of our solutions according to customer needs and objectives. Collaborate with the sales behaviour, and a commitment to providing exceptional customer service. Experience in a client-facing role is Experience: Previous experience (3 years') in customer service, sales, quoting or a related field is
currently recruiting for a Bending and Administration Clerk who works well under pressure, able to read drawings
Debtors Clerk position - Boksburg Pastel & Excel Daily Capture previous day's cashbook receipts onto and credit notes are accurate on customer accounts, using Customer Remittances • Update Excel Age Analysis with Sales Order Dept regarding Customers On Hold • Phoning customers for Collection of outstanding accounts analysis with respective comments • Attending to customer queries until resolved • Completion and submission Increase Applications to Management • Sending customers credit limit increase letters on approval of the
for and properly posted. Matching open items on customers' ledger (matching invoices to payments received) Reporting financial discrepancies, errors, and customer complaints to the Supervisor. Compiling financial statements, and other documents, as needed. Providing customer service by answering questions and resolving queries and emails. Acting as a backup for the Creditors Clerk in the Department and interchangeable roles on a that as the studies and knowledge of the Debtor's Clerk progresses, that cross-pollination with regards
all cash receipts and all journal entries, write offs etc. Customer refunds (both cashbook & Debtors with queries and collections, interaction with customers to resolve disputes Creditors recons (supplier approvals, Blacklisting defaults Monthly journal entries sign offs. Ad hoc and monthly Financial management financial controls Foreign Currency Bookings and entries with joint authorization from COO. Driving the
experience Understanding of basic INCO terms, SARS customs entries, bill of landing, SAD500's, etc. Generate tracking documentation, etc. Liaising and communicating with customers, suppliers, internal and external clearing agents
experience Understanding of basic INCO terms, SARS customs entries, bill of landing, SAD500's, etc. Generate tracking documentation, etc. Liaising and communicating with customers, suppliers, internal and external clearing agents
inventory system, includes entering or supervising the entry of all parts transactions such as purchase orders system. This includes entering or supervising the entry of all work order transactions and providing the