leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. enterprise environment, preferably within the contact centre industry. Strong understanding of business processes approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous.
You will play a crucial role in training their Conversational AI to understand user inputs effectively. Your responsibilities will include managing the processes of training, testing, and optimizing our Conversational AI's NLU capabilities, ensuring alignment with conversation design and business lo
Facilitate internal and customer-facing conference calls, demonstrations, and presentations in collaboration
As a Conversational AI Technical Lead, you will play a pivotal role as a trusted partner to our clients enterprise customers, leading conversational AI projects with excellence. Working closely with our Conversational AI R&D team and our clients, you will ensure seamless integrations and impleme
You will play a pivotal role in shaping the collaboration between humans and machines, leading the charge toward a digital-human hybrid future with Conversational AI. With their industry-leading AI solutions, we empower companies worldwide to foster deeper human connections with their customers, emp
As a Cognitive Integration Engineer, you will play a pivotal role in leading integrations with our industry-leading cognitive AI platform. Serving as the client's solution provider, you will align implementation tactics with cognitive client use cases through a combination of technical expertise and
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business