leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents, require practices, and emerging technologies related to contact centre solutions and enterprise software development. enterprise environment, preferably within the contact centre industry. Strong understanding of business processes approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous.
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business attention to detail Concerned with maintaining standards of accuracy and quality Takes responsibility and co-ordinate small projects Concerned with maintaining standards of accuracy and quality Shows and instils enthusiasm
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business attention to detail Concerned with maintaining standards of accuracy and quality Takes responsibility and co-ordinate small projects Concerned with maintaining standards of accuracy and quality Shows and instils enthusiasm
Facilitate internal and customer-facing conference calls, demonstrations, and presentations in collaboration resources. Familiarity with Technology Management Standards such as ITIL, ISO, and eSCM. Knowledge of process
and effective communication. By adhering to our standard delivery lifecycle, you will ensure that client processes. Deliver on assigned work streams using our standard implementation guidelines. Participate in daily
existing systems, updating them to meet evolving standards. Identifying and Mitigating Bottlenecks and Bugs: REST APIs that meets performance and security standards.
industries. Apply and maintain consistency in content standards and best practices. 4-7 years of experience in
implementation of our technologies to the highest standards. You will oversee a range of customer integrations
quality, maintainability, and adherence to coding standards. Testing: Write unit tests and participate in