objects Preparing User manuals and conducting training to business process owners Go-live preparation and Maintenance tickets within defined SLA's (Service Level Agreements). Responsible for troubleshooting
Johannesburg is recruiting for an Operating Systems Engineer - to join them on a 3 month contract. Install troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices performance and execution. Service delivery to ensure customer satisfaction Maintain service, quality and desired
Our client, a global giant in the engineering industry is looking for an Unified Endpoint Management operates a global platform of applications and services to manage corporate devices (endpoints). Daily Daily monitoring and resolution of IT Service Management (ITSM) VIP and end-user support requests. Be responsible
Monitoring: IDOCS; RFCs; understanding of Streaming Service like KAFKA. At least 8 years' experience in complete Relevant degree in Computer Science, Software Engineering, or a related field or similar qualification
activities. Preparing User manuals and conducting training to business process owners. Planning of go live & Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional
experience in Information Technology Operations, Engineering and/or IT Security function. 5 or more years
Provide experienced (Level 3) support for IM service specialists concerning Time and Attendance for ensure equipment is “healthy.” On a monthly, global service delivery review with the Time & Attendance or exceeding their contractual commitments for services and projects, including those delivered directly pre-planned alternative routes or systems to restore service in the Time & Attendance environment. Develop
and implement data quality standards. Provide training and guidance to users on data quality best practices
COBIT best practices across the full life cycle of services This is a Contract position until December 2024 with the Business Unit to manage expectations of service, including work requirements, timing, and deliverables Critical & Analytical Thinking Logical Customer Service Oriented Communication skills both spoken and written
test reporting mechanisms to test software and services, applying NoOps principles. Integrate the testing deployment systems to ensure all of the tools, and services developed are accurately tested and meet the quality