various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center
configurations. Experience with remote desktop tools and IT service management software. Communication: Excellent verbal Demonstrated commitment to providing exceptional customer service. Team Player: Ability to collaborate effectively customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create knowledge base articles to assist users in self-service issue resolution. Software and Application Support:
client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats)
configurations. Experience with remote desktop tools and IT service management software. Communication: Excellent verbal Demonstrated commitment to providing exceptional customer service. Team Player: Ability to collaborate effectively customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create knowledge base articles to assist users in self-service issue resolution. Software and Application Support:
operations located in Cape Town, South Africa. To achieve business service level objectives efficiently. operations located in Cape Town, South Africa. To achieve business service level objectives efficiently.
operations located in Cape Town, South Africa. To achieve business service level objectives efficiently. operations located in Cape Town, South Africa. To achieve business service level objectives efficiently.
and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged
and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged
testing of ABAP programs. Review program codes and correct ABAP program errors. Maintain and update existing integrating other systems to SAP (IDoc/SFTP/Web services, etc). Skills: Excellent oral and written communication industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining testing of ABAP programs. Review program codes and correct ABAP program errors. Maintain and update existing