out first line support to clients, dispatching technicians, following up with merchants and dealing with Members to ensure that all activities are 100% aligned. This position will require you to work on some Dispatching · Overseeing the activities of the technicians in specified areas · Checking all the “critical” errors where possible, monitoring and informing technicians of new and closed criticals · Conducting telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising critical
out first line support to clients, dispatching technicians, following up with merchants and dealing with Members to ensure that all activities are 100% aligned. This position will require you to work on some Dispatching · Overseeing the activities of the technicians in specified areas · Checking all the “critical” errors where possible, monitoring and informing technicians of new and closed criticals · Conducting telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising critical