administrative support to the branch by performing general office administration and assisting operations carrying out first line support to clients, dispatching technicians, following up with merchants and roster. General office administration: · Scan, copy, fax · Answering telephones · Filing and general office departments both at branch and head office level Dispatching · Overseeing the activities of the technicians telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising
administrative support to the branch by performing general office administration and assisting operations carrying out first line support to clients, dispatching technicians, following up with merchants and roster. General office administration: · Scan, copy, fax · Answering telephones · Filing and general office departments both at branch and head office level Dispatching · Overseeing the activities of the technicians telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising