Escalation in accordance with SLA Experience: Minimum 3 years in Desktop Support Proficiency in Windows Desktop Backup management Education & Qualifications: A Levels A, N or Microsoft MCSA/MCSE (optional) Other Requirements:
& English) Strong interpersonal skills at all levels – team player Good administration skills Ability
good problem solving abilities 2. Good communication 3. Takes initiative 4. Attention to detail 5. Driven