full potential. About the Role: The Transitions Assistant Vice President role is pivotal in driving digital analytics, and the potential application on operations Managing client visits for prospects, and existing clients 7 years of project management experience with demonstrated success and financial results with similar drive a solution from start to finish (project management certifications are a plus); Experience in the Improvement/Elimination/Lean Six Sigma background and project management; Excellent working knowledge of MS Office – MS
potential. About the Role: The Service Delivery Manager will be responsible for leading transitions across develop customised solutions. The Senior Transitions Manager will take over transitions of specific client engagements Interact extensively with business users, senior management, and IT personnel; Lead client engagements to Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team. Solutioning Training and Development: Program Leads, Transitions Managers, Training function, external vendors as needed
seamless Digital Transformation Manager. The Digital Transformation Manager will drive business growth and and create value through IT interventions, while managing relationships with business client IT teams. Essential communicate expectations to internal teams; Incident Management: Maintain a database of major incidents for future project management methodology; Knowledge of ITIL framework (Incident Management, Problem Management, Change Change Management, Service Management); Process Specific Skills: Ability to interface and communicate at
with other teams as needed. All activities are managed internally through a CRM, emphasising the importance solutions; Possess commercial acumen to understand the financial impact of proposed solutions and help sales teams Solutions Architects, Services Business Development Managers, and professional services resources; Obtain and understanding customer decision-making processes while managing vendor requirements for sales closure; Strong
expert in Financial Accounting (FI), Material Management (MM), or Human Capital Management (HCM), your
expert in Financial Accounting (FI), Material Management (MM), or Human Capital Management (HCM), your
appropriate solutions; Provide commercial acumen to assist sales teams in choosing solutions that meet budget Solutions Architects, Services Business Development Managers, and professional services resources; Attain and
configure, and maintain hardware and software systems; Assist in the implementation of IT projects, including
configure, and maintain hardware and software systems; Assist in the implementation of IT projects, including
Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; improvement initiatives within contact center or Managed Service Provider (MSP) environments.