Private Cloud infrastructure service architecture, service design, service management, and configuration manage and mitigate risks related to IT assets and services, driving cost efficiencies, mobility, and productivity Cloud infrastructure, underpinning core technology services. Main Responsibilities: You will be part of a for a large UK-based client. Working with the Service Integrator, 3rd line Infrastructure support specialists security of services. Maintaining documentation quality standards. Working within a Service Management
insights and analytics to enhance performance and customer experience. Knowledge, skills and attributes : ensuring seamless functionality and uninterrupted service delivery. Develop and implement operational policies improvements aimed at enhancing productivity and customer satisfaction. Continuously review and optimize innovation and growth based on data-driven analysis of customer behaviour, market trends, and competitive landscape standards governing the operation of financial services and mobile banking platforms. Implement risk management
clients nationally. Align and build capabilities and services in line with strategic projects and architecture utilise microservices. Integrate services through cloud-native services with the broader Group. Provide implement and maintain improvement. Display a customer service approach to the CRM platform's users (advisers
activities to minimize disruptions to IT services and maintain service continuity. § Utilise and manage tools with vendors and third parties to ensure their services align with IT change requirements. § Lead change and Supervising § Delivering Results and Meeting Customer Expectations § Relating and Networking § Applying
multi-tenant Cloud Platform as a Service (PaaS) solutions tailored to IT Service organizations, including ISVs company's mission is to simplify and streamline Cloud Services for end-user computing, applications, and communication virtual machines and a deep understanding of Azure services. Additionally, you will be involved in developing Cloud migrations for clients, leveraging Azure services. Tier 2 Support: Provide technical support to managers, to ensure the smooth operation of our Cloud services. Requirements: Expertise in Azure: In-depth knowledge
to enhance our business operations and elevate customer satisfaction - Collaborate with your team to architect
integration between on-premise and cloud and multiple service provider platforms) Knowledge and familiarity with
collaboration, transparency, shared responsibility, and customer centricity.
Rituals: Lead daily stand-ups, backlog refinement, service-delivery reviews (SDRs), retrospectives, and other
develop, and maintain scalable and efficient backend services using Node.js and GraphQL. Work with PostgresDB Preferred Qualifications: Experience with cloud services (e.g., AWS, Azure, Google Cloud) and CI/CD pipelines