candidate into the position of a IT Service Desk Agent: Level 1. This position is based at Electronic Laboratory
Database administration and support globally. Agent and Rate Management. Maintenance and development
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer
Apps, Power Automate, Power BI, and Power Virtual Agents. Strong analytical and problem-solving skills.
Apps, Power Automate, Power BI, and Power Virtual Agents. Strong analytical and problem-solving skills.
Technology Provider serving numerous contact centres and agents, require a proactive individual with a strong analytical
system, resolve them or escalate them to the correct agent Provide level 1 to 3 end-user support Perform routine
system, resolve them or escalate them to the correct agent Provide level 1 to 3 end-user support Perform routine