Experience working with remote teams with clear communication The ambition to write exceptional code and contribute
“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our is looking for a highly skilled and motived Mid Level IT Support Engineer to join their busy team. You advantageous. Duties and Responsibilities: Deliver second-level technical support to clients via phone, email, and infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors troubleshooting steps, issue resolution, and client communication, accurately. Maintain and update technical documentation
Matric results - A or B for Maths HG Excellent communication skills - interpersonal, written, and public and mostly responsibility. Desired Experience Mid-level: 4-6 years' experience Programming experience in
Professional to join our dynamic team. This mid-senior level role involves designing, developing, implementing the ability to work under pressure. Excellent communication and documentation skills. Skills Required: Expertise
within budget and timelines and to the correct level of quality and performance to enable client services core duct and fiber routes, spurs, and PoP sites entries, MMRs. Develop Policies, Procedures, Processes
implementing test plan on projects Preparation and communication of Test reports during test execution (SIT sand analysts Ensuring appropriate test environment access levels for testers Following up on defect fixes identified “lessons learnt” sheet related to test topics Ensuring entry/exit criteria for all test phases are met in time
assistance with a sense of urgency, regardless of the level of incident. You will aim to exceed the clients record via regular time and ticket/ task time entries. Provide guidance and training to customer personnel
take on the challenges of supporting enterprise-level, mission-critical systems? We are seeking a highly System Support : Manage and support enterprise-level, mission-critical systems within a large IT shared service provider environment. Effective Communication : Communicate intricate technical and procedural matters : 3-5 years of experience supporting enterprise-level, mission-critical systems in a large IT shared services provider environment. Technical Skills : Professional-level knowledge of Networking Technologies (MPLS, BGP
important role in maintaining high levels of client satisfaction, by communicating in a professional manner, providing their behalf. The role aims to ensure enhanced levels of efficiency and productivity, by setting the tickets from cradle to grave Service Level Management Monitor Service Levels and ensure that these are met as over all Helpdesk staff in relation to service levels and functional ownership of all tickets logged all IT Service Management processes, Operational Level Agreements and Underpinning Contracts are adhered
We are currently looking for a experienced Communications Engineer to join our dynamic and driven Technical limited to). The candidate will be required to lead a level 1 team of engineers and mentor when required. Key of support request Working closely with the Communications Administrator to make sure appointments are installation deadlines are met Ensure adequate communication of risks, issues and progress to Projects and demonstrations and testing Client handover and training Communicating customer requirements back to Reflex Minimum