configuring hardware and software. Speaking to staff to quickly get to the root of their problem. Providing feedback. Talking staff through a series of actions to resolve a problem. Following up with staff to ensure the
headcount budget, fixed term contracts, staff movements, secondments, staff utilization Take appropriate disciplinary measures as required Facilitate induction of new staff within one month of joining the organization Diploma
Specialists, Technical Specialists, and administrative staff. Lead, manage and grow the Client Services business Specialists, Technical Specialists, and administrative staff. This individual is accountable for all aspects
Maintain oversight and control over all Helpdesk staff in relation to service levels and functional ownership objectives by managing staff; planning and evaluating department activities. Maintains staff by recruiting, selecting orienting, and training employees. Accomplishes staff results by communicating job expectations; planning effort and initiative to communicate, guide and lead staff to comply to policies, process and procedures drafted drafted as an instruction for all ESD employees. Staff Retention & growth. Objective 2 : Client Experience
implementations (retail) Office Support: Assisting staff with IT queries related to their duties Assisting technical queries Anydesk remote support for all staff Sourcing IT equipment Branch management access (retail account management Setup of Desktop/laptop for new staff Key Cloak Manage IT Team & Weekly Roster Manage
configurations, and user guides Collaborating with other IT staff and departments to ensure smooth functioning of
technical support ● Ongoing training of support staff on new technologies and processes ● Test and implement technical support ● Ongoing training of support staff on new technologies and processes ● Test and implement
Manage the stock control operations with warehouse staff, as well as the finance and sales department • Drive and the ability to coordinate and organize other staff as well as allocate resources •A proven experience
cameras in Control Room. 3. Monitor and observe staff movement and procedural compliance. 4. Time based
cameras in Control Room. 3. Monitor and observe staff movement and procedural compliance. 4. Time based