field work might be required to assist with support calls.
Key Skills:
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
abilities. Customer Focus: Demonstrated commitment to providing exceptional customer service. Team Player: Ability changing technologies. RESPONSIBILITIES User Support: Provide exceptional customer service by promptly addressing their severity and impact on business operations. Provide timely updates to users regarding the status and information to both technical and non-technical users. Provide clear and concise instructions for users to follow abilities. Customer Focus: Demonstrated commitment to providing exceptional customer service. Team Player: Ability
Reference: CTI003548-CAF-1 Calling all Secret Agents of Quality Assurance Join our client's Elite Testing tuned Aston Martin. Job Description: As a Test Agent, you'll need the cunning of James Bond, equipped that their applications are as secure as a secret agent's identity. Skills & Experience: A tester who
/>Job Description:
As a Test Agent, you'll need the cunning of James Bond, equipped
their applications are as secure as a secret agent's identity.
Skills & Experience:
abilities. Customer Focus: Demonstrated commitment to providing exceptional customer service. Team Player: Ability changing technologies. RESPONSIBILITIES User Support: Provide exceptional customer service by promptly addressing their severity and impact on business operations. Provide timely updates to users regarding the status and information to both technical and non-technical users. Provide clear and concise instructions for users to follow abilities. Customer Focus: Demonstrated commitment to providing exceptional customer service. Team Player: Ability
Are you passionate about providing exceptional IT support? Metis Ware is seeking a dedicated and knowledgeable knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider of software solutions, escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
Help desk technician for our Cape Town Office to provide fast and useful technical assistance on computer technical desktop level support to the agents in the call centre Handing the daily IT Incidents service scheduled maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters