field work might be required to assist with support calls.
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
Help desk technician for our Cape Town Office to provide fast and useful technical assistance on computer technical desktop level support to the agents in the call centre Handing the daily IT Incidents service scheduled maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters
TO R466 602 PER ANNUM ● REF NO: CS 81/24 ● CIVIC CENTRE, CAPE TOWN Requirements: Minimum qualification Minimum of one (1) year's relevant experience in providing and supporting SAP functions. Key performance testing and business scenario testing solutions Provide user support including dealing with Helpdesk issues issues as required Assist with preparation of training and business requirements documentation Assist consenting to the use of your personal information provided as part of your application and/or Recruitment
TO R570 387 PER ANNUM ● REF NO: CS 78/24 ● CIVIC CENTRE, CAPE TOWN Requirements: Relevant B Tech/B degree/ from functional specifications through to user training and support across SAP modules Understand and JavaScript resource management Own time management Provide the required services at a professional level. consenting to the use of your personal information provided as part of your application and/or Recruitment
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) client level Understands business requirements and provides appropriate solutions to benefit the business Leads significant process improvement projects. Train / mentor personnel from other functions on quality
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) client level Understands business requirements and provides appropriate solutions to benefit the business Leads significant process improvement projects. Train / mentor personnel from other functions on quality
This person should have done some form of IT training course (6 months - 1 year) and understand the duties:
leading Black-Women Owned, Level 1 BBBEE training provider With 20 years of excellence and a dynamic dynamic team of 72 experts, they deliver top-notch training across the country and beyond. Under the visionary keep the IT industry cutting-edge. With flexible training options and a focus on hands-on application, they values your flexibility and expertise. - Diverse Training Opportunities: Engage with a varied audience, you'll be responsible for delivering top-notch training across all levels of SAP modules. Whether you're