Inbound Call Centre Customer Service Jobs in Cape Town

Customer Success Consultant - Accounting Exp NEW

Somerset West

 R15k - 23k per month

Customer Success Consultant (POS24087)

Somerset West

R18 000 to R 23

Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry

appropriate

Handle and resolve customer requests and complaints.

Minimize customer churn by pro-active client client consultations

Improve customer experience through product support in product design and

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Service Delivery Manager Cape Town NEW

 Asie Personnel

Cape Town Region

for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager efficient and effective delivery of services within a Data Centre environment. The position involves overseeing operations, managing service delivery teams, and maintaining a high level of customer satisfaction. This This includes overseeing service level agreements (SLA's), coordinating with internal and external teams teams, ensuring a seamless customer experience. The role involves leadership, strategic planning and continuous

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Engineer Cape Town NEW

 Talent Sauce

Cape Town Region

our customer's bespoke unified comm environments, particularly those with inbound or outbound call centres you will help set the technical strategy for customers around Incident, Problem and Change Management You will work alongside Project, Transition and Service Delivery management teams to assist in the smooth smooth transition and acceptance of new customers and technologies into the MSC. The Unified Comms Engineer

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Management Specialist Cape Town NEW

 Apmc

Cape Town Region

result for any abnormalities, logging calls and following up with service providers and regions. This will following up, escalation and closing of tickets after customer agreement. Ensuring that all network elements Management Centre Fault Handling and Escalation Procedures within the prescribed service level agreements networks, transport core and access networks and services as well as GSM and related technologies

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3rd Line Support Milnerton NEW

 The Support Force Ltd

Milnerton

experienced 3rd Line Support Consultant to join our service desk team. The role will act as an escalation point knowledge base articles to aid the teams and customers alike and providing email and telephone based client base, resolving a wide range of technical customer issues and escalating support requests where necessary line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling experienced Support Consultant ideally from a Managed Service Provider background. You will assist in developing

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Support Assistant Cape Town NEW

 Parvana

Cape Town Region

provider of permanent and temporary recruitment services to the South African, European and UK marketplace users. Handle customer calls, offering expert guidance and advice. Assist with customer tickets and conduct qualification would be an advantage. Experience in a customer service environment would be an advantage. Strong do visit our website - www.parvana.co.uk Customer service, IT Support, troubleshooting, helpdesk

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It Infrastructural Engineer NEW

Cape Town Region

skills

Disaster Recovery Specialist Cape Town NEW

 Paracon - Gauteng

Cape Town City Centre

Paracon IT Disaster Recovery Specialist "Calling all IT warriors Are you ready to be the architect of clients. Our conglomerate client within Financial Service and Insurance are seeking a skilled IT Disaster reports. Collaborate with external vendors and service providers as needed to enhance disaster recovery Understanding of network hardware, protocols, and services. Systems Administration: Proficiency in managing Linux). Cloud Services: Knowledge of cloud platforms like Microsoft Azure, Amazon Web Services (AWS), and

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Cloud Pm Cape Town NEW

 E-merge It Recruitment

Cape Town Region

 120,000

hardware to help brands communicates best to their customers. If you have ambition; Quality; Humor and One Contact Garth Zoutendyk on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities

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Senior Business Analyst Cape Town NEW

 Innovative Recruitment

South Africa

understanding of business strategy, processes, services, roadmap and the context in which the business value-added practice improvements, initiatives and services to deliver on organisational objectives.  Identify existing ones; o partner with internal and external customers to ensure systems provided meet the long-term stakeholders that contributes to a culture of customer service excellence.  Obtain and analyse client related initiatives.  Provide advice and give input to the service delivery excellence practice optimisation.  Manage

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