Journey Beyond Work.
We are seeking a Customer Service Engineer I to join our team. you'll be responsible for providing high-quality customer service and technical support to our clients. issues, providing timely solutions, and ensuring customer satisfaction through effective communication and
What you’ll do:
solution with the customer Design communication diagrams and solutions based on customer requirements Level 1, 2 and 3 technical support for customers and partners IP network project maintenance Transfer product knowledge and skills to partners and customers Manage problems, analyze and locate onsite problems
configure, and deliver solutions tailored to meet customer requirements. Create supporting documentation resolution, and troubleshooting for customer solutions. Understand customer needs and collaborate with team Implementation Microsoft Dynamics CRM Customer Relationship Management (CRM) Customer Engagement Software Development
installations 7. Pairing of auto remotes for customers when KAS are unavailable to do so 8. Daily AutoFuel they can be rebooked. 12. Communication with customers who do not have tracking units reporting and collating collating and updating the ERP with customer replies. 13. Saturday half day work on rotational basis
(product and market)
the value of the product and representing the customer to the development team to achieve the product
the value of the product and representing the customer to the development team to achieve the product
the value of the product and representing the customer to the development team to achieve the product
technology solutions. My client's commitment to customers and communities drives them forward, making them
and conducts self in a manner consistent with customer service expectations. Bachelor's degree in computer equipment and install cabling. Responsive and customer focused. Excellent organizational and project