Inbound Call Center Jobs in Johannesburg

Data Center Engineer NEW

Johannesburg

 R25 000,00 to R35 000,00 Monthly

Duties and Responsibilities:

• The role of a Data Centre Engineer requires a blend of technical expertise, problem-solving abilities, and collaboration skills to ensure the efficient and secure operation of data centre infrastructure supporting the organization's mission-critical serv

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Call Coordinator Midrand

 Datacentrix

Midrand

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and

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Data Center Engineer Jhb - Northern Suburbs NEW

 Cletech Recruitment

North Johannesburg

Reference: JHB001342-YK-1 Brief Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department in their Johannesburg Head Office. This position is responsible for the design, implementation, maintenance, and optimization of data centre infrastructure

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Sap Inbound Logistics Consultant Snr 2813

Midrand

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• At least 8 years experience in SAP R/3 Inbound Logistics processes and set up as a functional processes)
• At least 8 years experience in SAP IT Inbound Logistics Process Monitoring: IDOCS; RFCs; understanding

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B2c Support Consultant NEW

Johannesburg

Review Calling
- Conduct customer feedback calls for 6 to 8 hrs per day 5 days a week.)We prefer that customers are not called on a Sunday.
- Review Quality- You will be distribute them accordingly

NPS Calling
- Capture feedback in a systematic way marketplace startup
- Working in insurance / call center, customer service experience

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Mcse Engineer Midrand

 Datacentrix

Midrand

Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements customer requests from varied inbound sources into the company's Call Management System. Required to can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and

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Relationship Banker

Johannesburg

 Monthly

Our client is looking for Inbound and Outbound Relationship Bankers who have experience in the SME

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Solutions Architect Infrastructure Bryanston

 Sabenza It Recruitment

Bryanston

Our client, a prominent IT and data center infrastructure provider headquartered in Bryanston, Johannesburg Johannesburg, is seeking a skilled and visionary Data Center Solutions Architect to join their dynamic team industrial and commercial experience with an Data Center Infrastructure skill set At least 2 years' experience

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Helpdesk Team Lead Rosebank

 Reflex Solutions Ltd

Johannesburg

performance, and remotely assist clients on all inbound channels . The Helpdesk Team lead plays an important to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or Web hosting and Telephony systems. Experience in call coordination and escalation. Experience with taking

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Test Analyst Johannesburg

 Mediro Ict Recruitment

Johannesburg

management software, such as TestLink or Quality Center. Experience with test automation tools. Proficient life-cycle management software, such as Jira or Quality Center. Relevant tertiary qualification in Information

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