Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing Software Development Solutions External Client Service Account Manager appeared first on freerecruit.co
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
Analyst:
Our client, a growing Managed Service Provider company, is expanding to the Cape Town for experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position prepares you to work in a fast-paced, agile, customer service-oriented environment while working individually latest technologies to provide exceptional customer service in support of our clients. Remuneration based years in general call center, office and customer service experience
server infrastructure in a consulting or managed services environment. Excellent verbal and written communication technology. Ability to communicate clearly across customers, teams, and executives. Analytical skills with through effective communication, responsiveness, and service delivery. Collaborate with clients to understand select vendors for hardware, software, and cloud services based on client requirements and budget considerations ensure vendors deliver high-quality products and services. Develop strategic partnerships with key technology
Communications Technology (ICT) and a distinguished Managed Services Provider, stands at the forefront of the industry available at our Centurion offices or at our valued customers' premises; please note that remote work arrangements Afrikaans, facilitating effective communication Customer-centric approach with exemplary written and verbal
client satisfaction while delivering high-quality service. Assist the pre-sales team by conducting product and go-live support. Deliver exceptional customer service, promptly addressing client queries and concerns
and act as a product owner as needed. Research customer needs, market trends, and potential partnerships build and delivery of a range of products and services, including digital apps, APIs, and data solutions emerging markets. Familiarity with human-centered and service design concepts. Fluency in technology and emerging
configure, and deliver solutions tailored to meet customer requirements. Create supporting documentation resolution, and troubleshooting for customer solutions. Understand customer needs and collaborate with team Implementation Microsoft Dynamics CRM Customer Relationship Management (CRM) Customer Engagement Software Development
seek improvement opportunities in IT systems and service delivery. Conduct training sessions to maximize network configurations. Deliver exceptional customer service and go the extra mile to ensure satisfaction
and database dictionary. Designing custom screens. Setting up Custom Calculations. Creating reports. Assisting