Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
NWA003501-Ren-1 My client, a reputable Financial Services Company, is urgently in need of a Intermediate experience Experience in related roles in the financial services industry Experience in CRM and client portal solutions email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
updates New connection implementations POIL's Direct customer connects DR Testing Always up monitoring, switchover supplier Best practice adoption across the platform Call Rating / DID rating Experience: 5 years experience
with RESTful APIs and integration of third-party services. Strong understanding of responsive design principles ability. Contact Dewald on dewaldbe-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
Skills/Experience:
1. Mastery in Microsoft 365 Admin Centre and Microsoft 365 SharePoint (5+ Years).
2
client satisfaction while delivering high-quality service. Assist the pre-sales team by conducting product and go-live support. Deliver exceptional customer service, promptly addressing client queries and concerns
configure, and deliver solutions tailored to meet customer requirements. Create supporting documentation resolution, and troubleshooting for customer solutions. Understand customer needs and collaborate with team Implementation Microsoft Dynamics CRM Customer Relationship Management (CRM) Customer Engagement Software Development
and database dictionary. Designing custom screens. Setting up Custom Calculations. Creating reports. Assisting
and database dictionary. Designing custom screens. Setting up Custom Calculations. Creating reports. Assisting
Responsibilities Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SharePoint SQL Server Integration Services SQL Server Reporting Services Microsoft knowledge (CSF, CCF, etc) Working knowledge of APl-based services (e.g REST, SOAP) Understanding of basic integration concepts