Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
ERP System Software Assistant – Isando Job Description: • Assist with ongoing maintenance of existing and problem-solving skills to deliver support services for business applications. • The successful candidate customers: Analyse recurring incidents on the service desk and solve through interaction with key stakeholders integrity within the system. • Ensure all critical services/systems are monitored. • Provide clear, professional Strong team player. The post ERP System Software Assistant appeared first on freerecruit.co.za .
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
DATA ENGINEER CAMPERDOWN, KZN Responsible for assisting the IT and IS support personnel in solving technical existing systems at a technical level development of services, reports, and applications. To provide 2nd and support, to reduce costs associated with external service consultants. KEY REQUIREMENTS FOR THE POSITION:
infrastructure. 5 years of experience in the managed service provider (MSP) space. Excellent communication and software and service issues. Troubleshooting and resolving relevant hardware, software and service issues Improving culture of innovation and continuous improvement. Assisting with the development of comprehensive solution architectures that leverage IT infrastructure, cloud services, cybersecurity, and telecommunications to address quality standards. Attending to installations and service requests within agreed times Taking users through
platform services. The ideal candidate will have experience in IT support, digital streaming services, and a passion for delivering excellent technical assistance to our clients and ensuring the seamless operation operation of our client’s streaming services. Minimum Requirements: Prior experience in the radio industry or IT sector Familiarity with audio streaming services and their integration with broadcast systems Understanding offline issues promptly and ensure uninterrupted service Report any issues raised by clients or errors on
Related Duration: Permanent Our client, a managed services provider, is looking for a highly skilled and best practices. Previous experience in a managed services provider (MSP) or IT consulting firm. Bachelor’s and server administration within an IT managed services or consulting environment. Experience with network server performance to maintain optimal operations. Assist in designing, implementing, and maintaining network operating procedures. Manage and prioritize tasks, service requests, and projects efficiently, adhering to
verification and capturing of information into the Service Desk Application, and most importantly, displaying understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Remote IT Telephone Support for customers Remote assistance covering hardware, operating systems, email, (2016/365) Familiarity with on-prem and hosted email services like Office 365 & G-suite Advanced Networking
related work equipment and services and other ICT infrastructure services of the company during office Fire Safety System administration. Providing assistance with the pre-deployment testing of general systems before installation and commissioning. Providing assistance with commissioning, including new hardware. Ordering