Position: Mid-Level Developer Location: Bellville (not remote) Industry: Information Technology Salary: planning & estimation on tasks The post Mid-Level Developer (Bellville) appeared first on freerecruit
packages • Ability to use initiative and to be held accountable for the escalation and communication of incidents Salary: On request The post Support Technician Level 1 appeared first on freerecruit.co.za .
“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our is looking for a highly skilled and motived Mid Level IT Support Engineer to join their busy team. You advantageous. Duties and Responsibilities: Deliver second-level technical support to clients via phone, email, and infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors verify with Kontak Recruitment. “ The post Mid Level IT Support Engineer (JB4422) appeared first on freerecruit
JOB TITLE: Junior to Mid-Level Web Designer/Developer
AREA: strong>Report to: Head of Digital, Designers, Account staff
Job Summary:
This collaboratively with the Head of Digital, designers, and account staff to create visually, user friendly and appealing
understanding of hardware breakfix processes. Service Level Agreements play an important part for this role be able to use Microsoft Office Proficient data entry skills Proficient in English 2 years' experience incidents and requests in order to achieve Service Level Agreements. Effective verbal and written communication incident is reassigned to other functional levels such as 2nd Level, Field Service Engineers etc. Ensure that and update incidents via the activity history entries Responsible for escalation for P1 incidents via
Support Pastel (connectivity) and Pastel Server / Entry level server support. Ensure Backup of Server data ability to effectively interact with employees at all levels of the organization. Detail-oriented with a focus work ethic Training capabilities Must have high levels of persistence and perseverance. Meticulous list
Support Pastel (connectivity) and Pastel Server / Entry level server support. Ensure Backup of Server data ability to effectively interact with employees at all levels of the organization. Detail-oriented with a focus work ethic Training capabilities Must have high levels of persistence and perseverance. Meticulous list
customer requests, adherence to specific Operational Level Agreements and contribution toward positive first first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications reference. The First Line Support Engineer is the first level of contact for customers, Engineers must therefore within 30seconds Accountable for effective, detailed and accurate request capturing Accountable to confirm
at an advanced level) Experience taking responsibility and dealing with major accounts. Experience in
meeting SLAs Password resets, mail routing, and account management Logging customer queries and updating Backup management Education & Qualifications: A Levels A, N or Microsoft MCSA/MCSE (optional) Other Requirements: