platforms. Demonstrated experience in technical pre-sales support, solution design, and project management technical pre-sales support and client engagement. ROLES AND RESPONSIBILITIES 1. Technical Pre-Sales Support Support Collaborate with the internal sales team to understand client needs and objectives. Provide technical technical expertise and guidance during the pre-sales process, including solution architecture design, proposal Officer, The IT Infrastructure Manager – Pre-Sales and Post Sales is at least 30% - 40% customer facing and
with client success and sales teams through exceptions/challenges and upsell/sales opportunities. Relay
delivering high-quality service. Assist the pre-sales team by conducting product demos. Provide ad hoc
extending support beyond technical issues to encompass sales, construction, and billing inquiries. Key Responsibilities: